You might be a savvy supplier who can meet the most demanding e-commerce needs of any Global 2000 company, or a shop that only recently started selling online. Either way, your objective is the same: to leverage your customers' procurement initiatives to become a preferred supplier and increase your share-of-wallet. But the more initiatives you engage in, the more systems and standards your technology has to support. This can drive up costs, reduce visibility, increase errors, and diminish compliance.
Simplify things with Ariba's Order and Catalog Collaboration Solutions.
Delivered through the Ariba Commerce Cloud, this is the only e-commerce solution that gives you everything you need to access, respond to, and manage online sales processes - all in one place. Operating from a single, web-based platform, you can tie together order, catalog, and invoice management solutions to encourage more collaboration with all of your online buyers. Doing so can cut costs, while ensuring full visibility into orders, changes, and approvals. Quicker responses to customer requests won't hurt, either.
Transform your customer's procurement initiatives into collaborative commerce relationships. You'll earn that preferred supplier status in no time.
Learn how you can...
Gain full visibility into order processes.
Without adequate visibility into customer procurement activity, it's too easy to fill an order that's outdated or incorrect. With Ariba, you get automated notifications about new orders, changes, cancelations, and more. A consolidated order collaboration dashboard centralizes communications between you and your customers. Every activity is tracked within a single system that's maintained by a neutral third party. All in one place, you can see order activities across all accounts, track order volume trends, and view all pending tasks.
Eliminate errors and inaccuracies.
Order mistakes mean lost revenue and diminished customer satisfaction. Use Ariba to make sure catalog orders contain all required information for accurate sales and service, including price, shipping address, and part number. It will help drive contractual compliance between you and your customers. With more efficient processes and fewer rejected orders and invoices, you can spend less time following up on customer orders or complaints, and more time improving your perfect-order percentage. Just like the national industrial supplies vendor that saw an 83% increase in purchase order accuracy after implementing Ariba catalog solutions.
Lower order collaboration and catalog costs.
In addition to causing more errors, manual procure-to-pay processes and buyer/supplier collaboration simply cost you more. By automating and streamlining all communications and key document transmittals in a closed-loop manner, you can achieve easier and more efficient processing at much lower costs. For example, a national retailer using Ariba collaboration solutions saw a 75% cost reduction in order processing. Automation also helps you respond to procurement orders within customers' specified timeframes - a key performance indicator for buyers.
Drive compliance.
If your customer's procurement team doesn't find a system or catalog easy to use, they'll find a way around it. Our solution helps you rein in those mavericks by simplifying the customer ordering process. Now you can provide customers with a buying experience similar to their favorite consumer shopping websites. This goes a long way toward increasing your wallet share with existing customers, as any prospect who uses Ariba procurement solutions can easily find and order from your catalog, too.
Deploy easy-to-use technology.
With Ariba's cloud-based solutions, there's no software or hardware to install and your IT crew doesn't need to be involved. A walk-up dashboard and administration console makes connectivity and on-boarding easy. You can transact business within minutes after specifying how you want to handle purchase orders. You can also set up a default order routing option for new customers, and you'll be all set to receive their orders without further modification. And remember, Ariba is always standing by with expert support when you need it.
Ariba Order and Catalog Collaboration solutions are delivered through the Ariba Commerce Cloud, the most efficient, effective, and universally adopted platform for collaborative global commerce between buyers and sellers. It easily complements and extends your existing back-end order managements system to link your systems and processes with your customers. Getting started is as simple as creating an online profile. Create yours now.
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